Company General Privacy Policies

At Raainbow Tex Fab, we are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our products, services, or interact with our website and other digital platforms.

Information We Collect

We collect personal information when you create an account, make a purchase, sign up for promotions, or contact our customer support. This may include your name, email address, shipping address, payment information, and other relevant details. We also automatically collect certain data when you use our website or services, including your IP address, device type, browser information, and usage patterns through cookies and similar technologies.

We may request additional details, such as preferences, products you use, or other information to personalize your experience with our services.

Use of Information

We use the information we collect for various purposes, including:

  • Providing and personalizing products and services
  • Processing transactions and fulfilling orders
  • Communicating with you about your account, purchases, or inquiries
  • Conducting research and analysis to improve our offerings
  • Marketing and advertising products or promotions
  • Detecting and preventing fraud
  • Complying with legal obligations

Location Data

To enhance our services, we may collect and use real-time geographic location data from your computer or mobile device. This data is anonymous and is used solely to provide and improve our service. You will be asked for consent upon your first use of the service.

Sharing Your Information

We may share your personal information with third-party service providers to operate our business, such as payment processors, shipping carriers, or marketing partners. We may also disclose your data in response to legal requests or to protect our rights or the safety of others.

From time to time, we may make offers from third parties available through our website. If you choose to accept such an offer, we will disclose your contact and billing information to the third party. We may also share personal data, such as name, address, and email, with trusted partners for relevant advertising, offers, or services.

Additionally, if Raainbow Tex Fab is involved in a merger, acquisition, or sale of assets, you may be notified, and we will disclose your information as required during such transitions.

Data Security

We prioritize the security of your personal data. We employ robust security measures, including secure Customer Relationship Management (CRM) tools and two-factor authentication (2FA), to prevent unauthorized access to your information. We also use secure platforms like WebEngage and Yellow.ai for managing customer data. Learn more about their privacy practices by visiting their respective privacy policies.

Your Choices

You can access, update, or delete your personal information at any time by signing into your account. You can also contact us directly to request access to your information. If you no longer wish to receive marketing communications, you can unsubscribe through the instructions provided in those emails.

Data Retention

We retain your personal information as long as you continue to use our website or services and for a reasonable period thereafter. Automatically collected data may be stored for up to 36 months and may be kept in an aggregated form thereafter.

Children's Privacy

Raainbow Tex Fab does not collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If material changes occur, we will notify you by posting the updated policy on our website and through other communication methods, such as email or push notifications.

Contact Us

For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at:

Grievance Redressal

If you have any grievances regarding our privacy practices, please contact our support team at raainbowtexfab@gmail.com . We are committed to addressing and resolving your concerns promptly.

External Vendors and Analytics

We may share anonymous data with third-party vendors, such as analytics companies, to help us understand how our services are used and improve our offerings. These third parties do not have access to personally identifiable information unless explicitly authorized by you.

More Information

This Privacy Policy was last updated on December 15, 2024. For any further details on privacy policies, please refer to the privacy policies of third-party services we may link to.

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